Stimuli· Support

Support

Questions, bug reports, billing, feedback. One address, answered by a person within two business days.

Email support@stimulifitness.com

Include the email address on your Stimuli account and, for a bug, the exercise and the set it happened on. That is usually enough to reproduce it.

Before you write

Subscription and billingStimuli Pro is billed by Apple or Google, depending on where you subscribed. To cancel, change plan or request a refund, use your Apple ID or Google Play subscription settings. Inside the app, Settings › Account › Manage subscription opens the same controls.
Your dataYour full set history exports to CSV from Settings › Data. Account deletion lives in Settings › Account and removes everything at once; the delete-account page has the details.
FeedbackSettings › Help us improve sends a note straight from the app. Every one of them is read.
Password resetUse the sign-in screen's reset link. If it does not open the app, email support@stimulifitness.com from the address on your account and we will reset it by hand.